Indra's vision is to be an innovative and knowledge company in relations with its internal and external stakeholders (shareholders, employees, customers, suppliers and others) in addition to the institutions that cultivate and develop it and the communities in which the company operates.
Indra understands that its success depends both on its technological capacities and on the commitment of its employees to act in accordance with principles based on the values that make up the culture of the organisation: rigour, determination, sensitivity and originality.
With this base Indra identifies as the principles of its quality policy: commitment to the satisfaction of its customers, the quality of the products and services it develops and delivers, the development of talent, innovation and integrity in the performance of professional activity.
Indra Management considers that alignment with these values and principles, in conjunction with the continuous improvement of the processes of the organisation, leads and necessarily contributes to the growth and profitability of the businesses, maximising Indra's value for its shareholders.
Accordingly, it establishes a strong relationship with its customers in each one of the sectors in which it operates, based on a deep understanding of their business and on the technological capacities that Indra possesses in order to provide innovative solutions and services with high quality standards.
In order to facilitate the achievement of these objectives, Indra has a Quality Management System, developed in accordance with the requirements of standard ISO 9001 and other standards (PECAL (AQAP) 2110, PECAL (AQAP) 2210, PECAL (AQAP) 2310, EN (AS) 9100, EN (AS) 9110 and the specific standards of each subsidiary or company) applicable in specific areas of the company.
It is the responsibility of all the people in the organisation to carry out the functions assigned within the framework of this Quality Management System, focussing them on achieving maximum value and continuously improving them. In this sense, compliance with the requirements established in Indra's regulations is compulsory.
Indra Management aims to ensure the correct application of the quality system in the organisation, guaranteeing compliance with the requirements of the customers, in addition to applicable legal and regulatory provisions.