Introduction
Indra's offering covers the entire IT services value chain, and our experience encompasses the main fields of the systems map for a telecommunications operator:
Our consultancy offering is aimed at:
- Aligning the organization towards a more competitive market.
- Protecting the distribution network.
- Redefining the offering.
- Launching loyalty and retention programs.
- Improving customer service & increasing sales activity.
- Strategic Systems and IT Planning.
The offering of information systems development and integration helps telecommunication operators face the challenges of the changing and competitive market that currently exists, through:
- Design and implemententation of systems and IT architectures to improve service and time to market.
- Rationalization of legacy systems landscapes to improve quality and operations & maintenance costs.
- Development and implementation of systems to support new products and services and take advantage of convergence opportunities.
Our outsourcing offering assists telecommunications operators to improve cost management through:
- Optimization of development and maintenance cost through the supply of Applications Maintenance Services.
- Obtaining synergies and reducing costs through IT infrastructure outsourcing.
- Ccost reduction and operational efficiency improvement through the outsourcing of selected business processes.
Our offering covers all the business areas and the systems map of a telecommunications operator:
