Airlines
20 years of experience: from strategy to implementation
Sales and Revenue Accounting for GOL Airlines
GOL started as the first low cost airline in Latin America in 2001. Given its fast growth, the company needed to implement a Revenue Control System with the following objectives: 1) strengthen the balance sheet, 2) obtain greater control over sales operations with travel agencies and credit card transactions, 3) automate and administrate interline billing processes, 4) integrate and manage international sales and other sales (GDS) and 5) provide management information for the Sales and Planning Department and Senior management. In July 2008 a BPO service agreement for all Revenue Accounting processes using the SuitAir platform was signed.
Scope of the project
- Revenue Accounting BPO using ARACS FX.
- Development of specific functions for processing sales transactions made on Gol's Reservation system: Navitaire’s New Skies.
- Special treatment of ticketless concept - issue of etickets using PNRs.
- Special functions for the control and follow up of refunds and exchanges.
- B2B invoicing processes.
- Reconciliation module for credit card sales.
- Interline billing service via the IATA ICH
- Domestic interline billing service in Brazil (SNEA).
- Integration of accounting operations with Oracle FI.
Advantages
- D+1 integration of all New Skies transactions under SUITAIR
- Accounting records of all sales operations and RPKs at D+2
- Integrating of B2B billing systems into the IATA BSP via WebLink.
- Billing service to agencies in Brazil, including processes to calculate commissions and incentives.
- Detailed breakdown of the Liabilities account item – Advance Ticket Sales.
- Control over all sales operations and credit card charges.
- Up-to-date processing of interline billing, both sent and received.
- Information Management System available to all business units.
