Document Management
Good document management has a direct impact on profitability.
The high cost of "poor" information management
80% of the information that organizations manage is unstructured (emails, images, rich media, forms, etc.)
More than 100 hours per employee each year is the average effort (and its associated cost) dedicated to documentation search and management.
Between 50 and 75% of the information stored is duplicated.
Between 20 and 40% of time is used to search and maintain physical documents per work station.
74% of users are influenced in their purchase by what they read on the Internet.
Approximately 70% of website visits are from search engines, and only 10% are direct; the rest are from other websites.
46% of Internet users rely on search engines in order to find a given website.
Electronic Filing Systems
Storage and preservation of documents generated by digital media, ensuring their accessibility, availability, integrity and authenticity.
Process and file management
Process management and automation; file and processing management (complaints, procedures, processes, records).
Regulatory compliance
Systems that guarantee an asset's inalterability once created, and that manage the asset's preservation periods and the legality of this process, in accordance with the established regulations.
Electronic filing
Services to create, modify, and consult files in electronic format that are tied to providing the necessary functionality for file processing.
Dynamic document generation
Integration of business and sales marketing data for storage or multichannel distribution.
Email management
Comprehensive email management solution to optimize filing and auditing.
References
Enresa
Progressive substitution of traditional physical files to a single and centralized electronic file. Document organization following business criteria. Facilitate documentation access to any member of the organization. Elimination of document transfer processes. However, given its Central File nature, there is no change of responsibility for document custody.
Banco de España
Management of the complaint service files. Work requests and supply of Goods and Services. 90% of the purchases made by Banco de España (Spain's central bank) are managed. Document Manager implementation.
BBVA
Management of mortgage loan files (Phase I). Management of Legal Consulting files. Electronic management of documents in the Operations Area, process automation and management, portals and content management, collaboration management. Complete ECM solution. Automation of administrative and business processes.
