
For Indra, corporate responsibility, as a means to guarantee the company´s sustainability, must be integrated throughout the organisation and in line with its activity and objectives. For this reason, Indra has established a decentralised responsibility management system that is integrated into the entire organisation.
Isabel Aguilera, member of the Board of Directors, periodically receives information about the company´s responsible management and performance, and she informs the Board regarding the matter. Emma Fernández, Vice President of Talent, Innovation and Strategy, is in charge of Corporate Responsibility.
3. Employment Practices and Work Ethics

1. Focus of financial performance
Financial sustainability and profitability are essential for companies to develop, and they guarantee the creation of wealth on which to create shared value for society as a whole. Effectiveness in the financial management of the company¬, and transparency and accuracy in the rendering of accounts regarding the economic performance are fundamental aspects for the corporate reputation and the brand, both in the financial and as well as the business markets.
Financial sustainability and profitability are essential for companies to develop, and they guarantee the creation of wealth on which to create shared value for society as a whole. Effectiveness in the financial management of the company¬, and transparency and accuracy in the rendering of accounts regarding the economic performance are fundamental aspects for the corporate reputation and the brand, both in the financial and as well as the business markets.
Indra considers suppliers and knowledge institutions to be partners in the creation of value and allies in innovation, which is a primary responsibility. .

2. Focus of environmental management
Indra believes that Information Technologies are able to effectively contribute towards improving environmental management in companies, and to a greater extent, society in general. Indra is also committed to innovation in this area as a primary contribution towards environmental sustainability.
Although the Information Technology sector is not among those with the greatest environmental impact, the processes and systems should be managed in such a way that this impact is reduced. Indra´s commitment goes from improving management, progressively certifying all of the work sites, and reducing the consumption of energy and raw materials.
3. Focus of labour practices and work ethic
Indra´s vision of sustainability is fundamentally based on the people that are the protagonists of innovation, since they are the ones who research, learn, teach, and ultimately, innovate in solutions, services, ways of doing, and also of thinking. As a result, Indra gives a high importance to the initiatives of recruiting, developing and retaining professionals.
Within the management of talent, Indra is committed towards diversity as a lever for innovation. This commitment translates into diverse policies that will make it possible to develop the potential and skills of the company´s employees.
Indra has a Professional Code of Conduct that describes the principles that should guide the performance of the company´s professionals.
4. Focus of human rights
In 2004, Indra signed the United Nations Global Compact and each year it prepares a Progress Report, in which it specifies the advances that are made regarding each principle of this Compact.
Beyond this public rendering of accounts, Indra declares the following: Our respect and commitment to the Declaration of Human Rights enacted by the United Nations in 1948, which we consider to be the written expression of people’s basic rights, the International Labour Organisation Declaration (ILO) on fundamental principles and rights at work, and OECD guidelines for Multinational Enterprises.
Our commitment to work, in our sphere of activity, to promote respect for those rights and in particular the rights which acquire special relevance in regards to our business activity, the sector and the markets where we operate, and the nature of our services and solutions.
Indra is committed, within the free market environment in which it operates as a global company, to the following principles:
- Respect for the labour rights of its employees.
- Respect for diversity and equal treatment, without discrimination of employees, suppliers and the other stakeholders that we deal with.
- Respect for third generation environmental rights.
- Respect for all the rights related to intellectual property and the privacy of individuals.
As Indra has operations throughout the world, the company has a presence in geographical areas with differing degrees of social, economic, political and environmental development, and so the levels of acceptance, promotion and observance of human rights are different in each of them. Indra works in all of these countries observing the legislation in effect, its commitment to the Global Compact, as well as the other instruments already mentioned, and in regards to the most relevant rights described above.
In particular, the company develops its human rights commitments through different human resources policies (remuneration, performance evaluation, balance of professional, personal and family life, trade unions and employment relations), principles of relations with suppliers, the information security policy, the environmental policy and other company instruments.

5. Focus of the impact on communities where Indra is present and society
Indra considers that the best contribution it can make to society is by innovating technological solutions and services. The company believes that innovation contributes to improving living conditions (social, economic and environmental) in the societies where it operates. This is the case, for example, of the services and solutions that facilitate safe and effective public services; those which support the safety and protection of people; and those which facilitate electoral processes and their technical reliability.
Knowledge institutions are one of Indra’s strategic shareholders because innovation is a priority action area for the company’s corporate responsibility. Collaboration between Indra and knowledge institutions focuses on carrying out advanced R&D&i projects, and also by recruiting talent

