Commitment: acting with integrity and transparency

Objectives

01. Promote ethical behavior by professionals and ensure respect for human rights in all the Group's activities

02. Structure, agenda and functioning of governance bodies following best practices

03. Promote the selection of suppliers aligned with ESG priorities

04. Integrate ESG objectives at the highest level and improve traceability and transparency of information

Milestones and KPIs

• Sustainability Report successfully adapted to the CSRD Directive
• 90% of professionals trained in ethics and anti-corruption
• Human Rights Due Diligence adapted to the CSDDD Directive
• 100% of critical suppliers with ESG assessment by 2026
• Quarterly monitoring of ESG risk supervision by the Board of Directors

Commitment: contributing positively to the planet

Objectives

01. To be carbon neutral in our own operations by 2030 and Net Zero throughout the value chain by 2040

02. Reduce energy consumption at workplaces

03. Recycle electrical and electronic waste, promoting circular economy

04. Maximize efficiency in the Group's technological infrastructures with green IT strategies

Milestones and KPIs

• Net Zero target approved by SBTi
• Emissions reduction 2026 vs 2019: -75% scope 1+2 in absolute value (tonCO2) and -45% scope 3 purchases from suppliers (tonCO2/€ revenue)
• 90% global green energy by 2026
• Recycling of electrical and electronic waste in Spain > 90%

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Environment

Commitment: pioneering responsible products and services

Objectives

01. Protect operations from the threats and risks of the digital world: cybersecurity and privacy

02. Adopt eco-design criteria for all new products

03. Ensure ethical and sustainable use of AI

04. Amplify the positive impact of Indra's products and services with a special focus on Defense

Milestones and KPIs

• Implementation of the Information Security Plan '24-'26
• 100% of design and product development engineers trained in eco-design by 2025
• Adopt eco-design criteria in 100% of new HW products designed from 2026 onwards
• Responsible Use of AI policy and supplier training

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Innovation

Commitment: attracting STEM talent and improving customer satisfaction

Objectives

01. Improve employee satisfaction and promote their physical and emotional well-being with a focus on mental health

02. Promote diversity as a value in the teams with a special focus on gender

03. Improve customer satisfaction and communication and feedback channels

04. Strengthen dialogue with stakeholders including analysts, shareholders and industry associations

Milestones and KPIs

• Improve professional satisfaction levels by 2026 vs. 2023
• 23% women at senior management level and 30% at management level by 2026
• Wage gap in worst performing geographies, max. +3p.p. vs. global by 2026
• 80% of workforce in main geographies with ISO 45001 health and safety certification by 2026

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Talent and diversity