Account-based models, with travel intelligence centralised in the back-office, allow for greater agility, convenience, security and personalisation of mobility, facilitating access to the global travel offer through validation only: the back-office manages the ticket, applies the best rate, centrally manages preferences, discounts, cancellations... absolutely everything.
- Digital identity of travellers in the back-office
- Management of preferences and possibility to offer the best tariffs and the best alternatives
- Seamless intermodal and interoperable mobility
- Transition to a much more efficient open-loop model with lower operating costs
Door-to-door travel management
Addressing interoperability between different companies or media within the same company, in a completely transparent way for both the end-user and the different providers: integrated planning, support, identification, reporting and collection. Semantic interpretation technologies, simplifying the steps for different actors to join the transport ecosystem and make their data and services available to services and users transparently to them. Business Analytics techniques to analyse all this information alongside user-generated information, promoting better systems operation and user experience.
- Everything the user may need after a purchase due to an incident or a change of plans
- Integrated cancellation management, economic return, economic re-use for alternatives, etc.
- Centralised online billing service with control and justification of expenses in mobility
- Feedback: the user can actively evaluate the experience
- Continuous improvement of the services provided o Increased traveller confidence: access to positive reviews are from other transport users
- Access to additional service offerings and transport on demand